Privacy Policy
SECTION 1 – INTRODUCTION
Last Updated: October 3, 2025
This Privacy Policy describes how KEY HUB STORE (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website https://keyhubstore.com (the “Site”), use our services, or make a purchase. By using our Site, you agree to collect and use information in accordance with this policy.
SECTION 2 – WHAT INFORMATION WE COLLECT
We collect information in several ways to provide and improve our Service to you.
A) Information You Provide to Us:
Account & Purchase Information: When you create an account, make a purchase, or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, email address, and phone number. This is referred to as “Order Information.”
Communications: When you contact us for support or with inquiries via email, our contact forms, or our chat features, we ensure that the information you provide is accurately recorded in those communications.
Product Reviews: If you choose to leave a review for a product, we collect your name, email, and the content of your review.
B) Information We Collect Automatically:
Log and Usage Data: When you access the Site, our servers automatically record information that your browser sends to us. This data may include your device’s IP address, browser type and version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. This helps us provide a better user experience and analyze our website’s performance. The technologies we use may include:
Cookies or Browser Cookies: Small files placed on your device.
Web Beacons & Pixels: Small electronic files (like the Meta Pixel) that permit us, for example, to count users who have visited those pages and for other related website statistics.
SECTION 3 – HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes:
To provide and maintain our Service, including fulfilling your orders, delivering your digital license keys, and processing payments.
To reach out to you, please respond to your questions and provide customer support.
To send you transactional emails, such as order confirmations and password reset links.
To screen our orders for potential risk or fraud.
To improve and optimize our Site (for example, by using analytics to see how our customers browse and interact with the Site).
In line with the preferences you have shared with us, we would like to provide you with information or advertising related to our products or services (retargeting).
SECTION 4 – HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your Personal Information with third parties to help us use your information, as described above.
Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processors (to handle your payments securely), hosting providers, and email delivery services.
Analytics Partners: We utilize Google Analytics and Microsoft Clarity to gain insight into how our customers interact with the Site. You can read more about how these services use your Personal Information on their respective privacy policy pages.
Advertising Partners: We use the Meta Pixel (Facebook Pixel) to help us serve relevant ads to you on other platforms.
Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights and interests.
SECTION 5 – DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records, unless you request that we delete this information. We are required to keep certain information for extended periods for legal, tax, and accounting purposes.
SECTION 6 – YOUR DATA RIGHTS
If you are a resident of certain regions, such as the European Economic Area (EEA), you have certain data protection rights. We want you to know that we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Your rights include:
The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object to our processing of your Personal Information.
The right to data portability.
To exercise any of these rights, please get in touch with us at the email address below.
SECTION 7 – DATA SECURITY
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using Secure Sockets Layer (SSL) technology.
SECTION 8 – CHILDREN’S PRIVACY
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under the age of 18.
SECTION 9 – GOVERNING LAW
This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of Egypt.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time; therefore, please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
SECTION 11 – CONTACT INFORMATION
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@keyhubstore.com.
