frequently asked questions

Find answeres for frequently asked questions here


I need bulk order but stock is not enough, what should i do?

You will need to contact our support via Facebook chat with the exact amount required from each product and pay 50% of the order total amount, when your order is ready within 24 hours, you will have to pay the remaining amount and you will receive your order instantly 

Do you provide remote support for activation problems?

Yes we do provide support remotely for our clients via anydesk

How long does my order take to be processed ?

in case payment is via credit card, your order is processed instantly and you will receive email with you activation key, download link & setup guide.

in case of payment via smart wallets or any alternative, you will have to send proof of payment with the order number to our support via Facebook messenger from 10 am to 10 pm to process your order. typically you will receive your order within 5 minutes after the payment verification process.

kindly note if payment is made via smart wallet outside working hours (10 am to 10 pm GMT +2) your order will be processed at the beginning of the next day working hours.

How do you sell the license with cheap price?

Most software companies provide discounts as per order quantity, we buy large quantities to have the top discount software companies offer.

Do you offer discount for bulk orders?

unfortunately, we don't offer any kind of discount as our products are priced with the minimum amount of profit margin. 

What is you support working hours?

Our support is available via Facebook chat Daily from 10 am to 10 pm GMT +2

Do you have on ground store ?

No, we are only an online store and we are not planning to open any on-ground store so we can keep providing software at cheap prices.  

Do you provide tax invoice ?

No, we don't provide a tax invoice we only provide only invoice via our website.

Can i stock license keys?

You can stock your license keys for up to 14 days only, as it is a must to activate your license key within 14 days from purchase date to activate the warranty.

Are the license original ?

All license for all products are original as we are partners for many software houses such as Microsoft.

check us on the Microsoft partner page from HERE

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