Refund Policy

OVERVIEW

At KEY HUB STORE, your satisfaction is our priority. We deal in digital products and are committed to ensuring you receive a valid and functional activation key. Due to the digital nature of these goods, our refund policy has specific conditions outlined below.

SECTION 1 – 14-DAY ACTIVATION WARRANTY

All product keys sold by KEY HUB STORE come with a 14-day warranty that begins on the date of purchase.

You must activate your product key within these 14 days. This is to ensure the key is valid and to allow us to provide support in case of any issues.

Any product key that is not activated within 14 days of purchase will have its warranty voided. We cannot provide a refund or a replacement for keys that are not activated within this timeframe.

SECTION 2 – REFUND CONDITIONS

Once a product activation key has been delivered and revealed to you, it is considered “used,” and we cannot issue a refund. All sales are final for activated or used product keys.

However, we will gladly issue a replacement key or a full refund if you meet the following conditions:

You have not yet activated the product key.
You can prove that the product key is invalid or not working (a screenshot of the error message is required).
Please feel free to contact our support team within the 14-day warranty period.

SECTION 3 – HOW TO REQUEST SUPPORT

Our support team is available 7 days a week, from 10:00 AM to 10:00 PM Egypt Standard Time (EET).

If you experience an issue with your activation key, please get in touch with our support team through one of the following channels:

Email: info@keyhubstore.com
Facebook: Facebook Messenger
WhatsApp: +201001234532

To help us resolve your issue quickly, please provide the following information in your message:

Your Order Number.
A clear screenshot of the error message you are seeing during the activation process.

Our team will investigate the issue. If we determine that the key is faulty and has not been used, we will provide you with a new replacement key. If we are unable to provide a replacement, we will issue a full refund.

SECTION 4 – CONTACT INFORMATION

For general questions about this Refund Policy, please do not hesitate to contact us at info@keyhubstore.com.