Privacy Policy – KEY HUB STORE

SECTION 1 – INTRODUCTION

Last Updated: March 31, 2026

This Privacy Policy describes how KEY HUB STORE ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website https://keyhubstore.com (the "Site"), use our services, or make a purchase. By using our Site, you agree to the collection and use of information in accordance with this policy.

SECTION 2 – WHAT INFORMATION WE COLLECT

We collect information in several ways to provide and improve our Service to you.

A) Information You Provide to Us:

Account & Purchase: When you create an account or make a purchase, we collect your name, billing address, email, and phone number (Order Information).
Communications: When you contact us for support, we record the information provided.
Product Reviews: If you leave a review, we collect your name, email, and review content.

B) Information We Collect Automatically:

Log and Usage Data: Your IP address, browser type, pages visited, and timestamps.
Cookies & Tracking: Small files placed on your device and Web Beacons (like the Meta Pixel) to track activity and improve user experience.

SECTION 3 – HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes:

To provide and maintain our Service, including fulfilling orders and delivering digital keys.
To respond to your questions and provide customer support.
To send transactional emails, such as order confirmations and password resets.
To screen our orders for potential risk or fraud.
To improve and optimize our Site using analytics.
To provide you with information or advertising related to our products (retargeting).

SECTION 4 – HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your Personal Information with third parties to help us use your information:

Service Providers: Payment processors, hosting providers, and email delivery services.
Analytics Partners: Google Analytics and Microsoft Clarity to gain insight into how customers interact with the Site.
Advertising Partners: Meta Pixel (Facebook Pixel) to serve relevant ads.
Legal Compliance: To comply with applicable laws, respond to lawful requests, or protect our rights.

SECTION 5 – DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records, unless you request that we delete this information. We are required to keep certain information for extended periods for legal, tax, and accounting purposes.

SECTION 6 – YOUR DATA RIGHTS

If you are a resident of certain regions (e.g., EEA), you have data protection rights to correct, amend, delete, or limit the use of your Personal Information:

The right to access, update, or delete your information.
The right of rectification.
The right to object to processing.
The right to data portability.

SECTION 7 – DATA SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using Secure Sockets Layer (SSL) technology.

SECTION 8 – CHILDREN'S PRIVACY

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under the age of 18.

SECTION 9 – GOVERNING LAW

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of Egypt.

SECTION 10 – CHANGES TO THIS POLICY

We reserve the right to change this Privacy Policy at any time; therefore, please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website.

SECTION 11 – CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@keyhubstore.com.